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Ab Initio
Ab Initio software is a general purpose data processing platform for enterprise class, mission-critical applications such as data warehousing, batch processing, clickstream processing, data movement, data transformation, and analytics. It supports the integration of arbitrary data sources and programs, and provides complete metadata management across the enterprise. Ab Initio solves the most challenging data processing problems for the leading companies in telecommunications, finance, insurance, healthcare, e-commerce, retail, shipping and other industries. Whether integrating disparate systems, managing big data, or supporting business-critical activities Ab Initio solutions are constructed and employed extremely quickly and deliver excellent performance, scalability, and robustness.
Having received Ab Initio training, during the last year eCentric's consultants have been involved in major projects requiring high volume data movement.
Chordiant
Chordiant software solutions automate operational business processes to meet the needs of service-driven organisations in retail, banking, card services, lending, insurance and telecommunications. Chordiant automates end-to-end operational business processes, enabling the business from the initial communications with customers through to the back-office systems, leveraging existing applications and processes to streamline operations. The emphasis on the automation of operational business processes is designed to address employee productivity; operating costs of end-to-end processing and work management; as well as customer effectiveness – each a key issue faced by companies in the service industries. Chordiant Solutions include: Chordiant Straight Through Service Processing; Chordiant Enterprise Contact Center; Chordiant Retail Channel and Chordiant Enterprise Marketing. These process centric applications help improve operational efficiencies and customer results.
eCentric's consultants have expertise of integrating Chordiant Specialist Systems, and have over 4 years experience of working on Chordiant systems integration projects in the UK. .